Terms of sale
These general conditions of sale (hereinafter "General Conditions") govern the methods and conditions of sale of the products marketed by the Seller through its website (hereinafter "Products"). All contracts for the sale of Products by the Seller to third parties (the "Customers") are governed by these General Conditions, which form an integral and substantial part of every proposal, order and purchase order confirmation of the Products themselves. The conditions of sale applied to your order are those in force on the date of your order confirmation.
- • 1 - Sales methods
- • 2 - Payment methods
- • 3 - Technical characteristics of the products
- • 4 - Product prices
- • 5 - Guarantees and liability
- • 6 - Shipping
- • 7 - Right of withdrawal and returns
- • 8 - Jurisdiction
1 - How to sell
After placing the items in the cart, proceed with sending the order, as soon as we receive it we will reply by email or phone indicating the availability of the items, the delivery times, the cost of transport and the total amount (usually discounted) of the order including shipping costs and payment methods. At this point you can decide whether to confirm your order by replying to the email and indicating the payment method you prefer, or cancel the order. Simple safe and fast. Each order sent through the ecommerce site constitutes a contractual proposal of the Customer and, therefore, will be binding for the Seller only if confirmed for acceptance. The fulfillment of the order by the Seller, is equivalent to confirmation and acceptance of the same. The tax documentation that certifies the purchase and activates the warranty on the products is produced by the Seller in the form of a sales invoice at the time of shipment of the products and included in the shipment it is therefore necessary that the customer communicates his tax code or VAT number.
2 - Methods of payment
The payment methods accepted by the Seller are: Bank Transfer, PayPal, and cash on delivery (with some limitations). The payment method will be chosen by the Customer in his order confirmation email.
3 - Technical characteristics of the products
The technical and functional characteristics relating to the Products displayed on the website and communicated by telephone and / or e-mail are those communicated by the respective manufacturers. We cannot assume responsibility for the truthfulness and completeness of such information. Unless otherwise indicated, the manuals and Software relating to the Products are in English. The images of the products are indicative and non-binding. Although we can provide information on the characteristics of the Products, the Customer is responsible for the choice of the Products ordered and for the correspondence and compliance of the specifications indicated by each manufacturer to their needs, we are not responsible for any anomalies due to incorrect use by the Customer.
4 - Product prices
All prices of the Products visible on the site are VAT INCLUDED (22% Italian). The prices of the Products published from time to time on the site cancel and replace the previous ones and are subject to the actual availability of the Products. We reserve the right to confirm or modify the prices of the Products published on its website or in information brochures and advertising material, at the time of the Customer's order confirmation email (we remind you that in this case the customer is free not to confirm the order).
5 - Warranties and liability
All items marketed by us are covered by a regular manufacturer/importer warranty. To take advantage of this it is necessary to keep the receipt / invoice attached to each shipping list. The Customer will be entitled only to the replacement of the defective Products upon return of the same, being excluded the right of the Customer to compensation for any damage, even further. The shipping costs necessary for the replacement of Products are charged to us. Technical assistance and warranty interventions on the Products are carried out, where provided, by the individual Manufacturers, according to the terms and methods indicated in the documentation attached to the Products themselves. In particular, the Seller does not provide any guarantee regarding the compatibility of the Products with other products or equipment used by the Customer, nor does it provide any guarantee regarding the suitability of the Products for the specific use intended by the Customer. Without prejudice to the hypothesis of willful misconduct or gross negligence of the seller, it is already agreed that, if the seller's liability is ascertained, for any reason towards the Customer - including the case of total or partial non-fulfillment of the obligations assumed by the Seller towards the Customer as a result of the execution of an order - the Seller's liability cannot be higher than the price of the Products purchased by the Customer and for which the dispute.
6 - Shipping
All delivery costs of the Products are charged to the Customer and are communicated in the order acceptance email. Deliveries are normally made by courier. Seller has the right, at its sole discretion, to make the delivery of the Products ordered by means of a different courier or by other means it deems appropriate. Unless otherwise indicated, all deliveries are made at street level.
The delivery times communicated in the order acceptance email must be considered non-binding for the Seller who can subsequently confirm or modify them, depending on their actual needs. Any delays in deliveries of less than 30 (thirty) days do not entitle the Customer to refuse delivery of the Products, nor to claim compensation or compensation of any kind.
7 - Right of withdrawal and returns
Pursuant to art. 5 of Legislative Decree 22 May 1999 n. 185, the Customer (if he qualifies as a "consumer" pursuant to Article 1 letter .b) of Legislative Decree 22 May 1999 n. 185) has the right to withdraw from the contract and return the Products ordered, without any penalty and without specifying the reason, within 10 (ten) working days from receipt of the Products themselves. The right of withdrawal must be exercised by the Customer, under penalty of forfeiture, by sending a registered letter with return receipt sent to the Seller (references on the contact page of the site), within 10 (ten) working days from receipt of the Products. We advise you to notify us by telephone before exercising this right.
The right of withdrawal cannot be exercised by the Customer in the event that the Products purchased consist of sealed computer software, which have been opened by the Customer himself. All returns (which must be perfectly intact and accompanied by the original packaging) must be authorized by the Seller and subsequently shipped at the expense of the Customer to the address indicated on the contact page of the site. Once the Products have been received (and their integrity verified) the Seller will, as soon as possible, credit the Customer with the cost of the returned Products (as indicated on the invoice), retaining, where necessary, the amount of shipping costs that will remain definitively borne by the Customer. In case of replacement of the Product, the additional shipment is always to be considered at the expense of the Customer.
8 - Place of jurisdiction
Without prejudice to the possible applicability of mandatory provisions of law placed to protect consumers (as defined pursuant to Article 1 letter .b) of Legislative Decree 22 May 1999 n. 185), any dispute in any case connected to these General Conditions, will be devolved to the exclusive jurisdiction of the Justice of the Peace of jurisdiction pursuant to and for the purposes of articles 1341 and 1342 of the Civil Code, the Customer declares to have carefully read and understood and to specifically accept the following clauses of the General Conditions of Sale The Merchant: in all the points listed above